Terms and Conditions
1. General Information

By placing an order on this website, you agree to these Terms and Conditions. These Terms apply to all purchases made through our online store.

Company information:

Company Name: Artificial Ascent
Registered Address: Estonia, Harju maakond, Tallinn, Kesklinna linnaosa,
Tuukri tn 19-315, 10120
Registration Number: 17005533
VAT Number: EE102763083

Contact: nalg.hub@gmail.com

All prices are displayed in euros (€) and include applicable taxes.

2. Orders and Payment

To purchase a product, click “Add to Cart” next to the item. The item will be added to your shopping cart, where you can review prices, discounts, and selected items.

Follow the instructions in your cart to complete your order.

Payment is processed securely via PayPal.

The total invoice includes the cost of items, applicable taxes, and shipping fees.

3. Shipping and Delivery

We ship to most European countries.

Standard delivery typically takes 3–7 business days.

Delivery costs are calculated at checkout. Free shipping may apply for qualifying orders.

We are not responsible for delays caused by customs, courier service, or incorrect information provided by the customer.

4. Right of Withdrawal / Returns

You have the right to return most products within 14 days from delivery without giving a reason, in accordance with EU consumer protection laws.

Returned items must be unused, undamaged, and in original packaging.

Certain products may not be eligible for return due to hygiene reasons (e.g., earrings).

Refunds are issued to the original payment method within 14 days of receiving the returned item.

The buyer is responsible for return shipping costs unless the product is defective or incorrect.

5. Warranty

Products are covered by a warranty against manufacturing defects for 6 months from the date of purchase.

The warranty does not cover damage caused by misuse, accidents, or improper storage.

To claim the warranty, contact our support team at nalg.hub@gmail.com with proof of purchase.

6. Price Changes

The company reserves the right to modify prices displayed on the website at any time.

If an order is placed before a price change takes effect, the price at the time of order placement will apply.

7. Limitation of Liability

The company is not liable for damage resulting from improper use of products.

We are not responsible for indirect, incidental, or consequential losses caused by delays, technical issues, or website interruptions.

8. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of the company and protected by copyright.

Unauthorized use or reproduction is prohibited.

9. Privacy and Data Protection

Personal data collected during the order process is used solely for order fulfillment and communication.

We do not share your data with third parties except for payment processing, delivery, or as required by law.

For detailed information, see our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Estonia.

Any disputes arising from these Terms will be resolved by mutual agreement between the parties; otherwise, they will be subject to the jurisdiction of the Estonian courts.

11. Product Use and Safety Instructions

Keep jewelry out of reach of small children; items may contain small parts or sharp elements.

Store products away from chemicals, cosmetics, paints, varnishes, and solvents, which may damage them.

Protect products from impacts, drops, and extreme temperatures.

12. Changes to Terms

The company reserves the right to update these Terms at any time.

Changes take effect immediately upon publication on the website. Orders placed before updates remain subject to the Terms at the time of order.

Artificial Ascent

Registry code 17005533
VAT number EE102763083

Estonia, Harju maakond, Tallinn, Kesklinna linnaosa,
Tuukri tn 19-315, 10120
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